With Remote Utilities your technical support specialists will be able to provide remote technical assistance to all their clients no matter what their level of computer literacy or how their network is configured. You can customize the Agent file with your logo and welcome text before sending it out to your customers. The program's Agent module of the program runs without installation and administrative privileges. Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote PC. Optimize your PC inventory management with Remote Utilities as a center of operations, save time by eliminating the need to physically access remote PCs, work from home or when traveling by securely connecting to your office computer and get instant access to your files, databases, and software. This is the same encryption system used for HTTPS secure websites. These include: Data encryption: Connections between the Viewer and the Agent or Host are protected by TLS encryption. Business users can complete a variety of tasks related to maintaining IT infrastructure. A number of the features in Remote Utilities for Windows strengthen system security.

You can create three different deployment packages with any combination of parameters. The program can be deployed across an entire Windows domain network using the built-in installation tool and MSI Configurator. You can connect to remote PCs directly using an IP address or DNS name, or indirectly, either using a global mediation server from the company or a free self-hosted server available for you together with Remote Utilities. Remote Utilities can run as a service and grant full control over the remote PC to the administrator in 15 different connection modes. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support.

Status bar This bar shows preview information about the objects selected in the Contents pane.Remote Utilities is remote desktop software for network administration in a Windows domain network.

The Navigation pane and the Contents pane together constitute what is called an address book. Remote Utilities Viewer latest version (2021) for Windows 11 and 10 PC and laptop: Single 'command center' used by a support technician/admin for remote help.

Contents pane The contents of the folder selected in the tree is shown here.

Active Directory network, the Navigation pane automatically retrieves the AD tree.

Navigation pane Connection entries can be grouped into folders shown on the Navigation pane.

Ribbon toolbar This toolbar contains all the program commands spread across six tabs.

The built-in tools such as Remote Install, MSI Configurator, Scan for Hosts, Address Book Manager and License Key Storage are all launched from within the Viewer.Ĭompatible with Remote Utilities Host. The Viewer is where you keep your address book, start a remote session and manage your licenses. Remote Utilities Viewer is a single “command center” used by a support technician/admin.

Yes, Remote Utilities Viewer is safe to install on Windows 10.

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